Zoho CRM – Features, Pricing & Reviews 2026 | Krowdbase
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Zoho CRM

CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation & more.

What is Zoho CRM?

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its affordability and say it allows for helpful email marketing integrations. Some report a steep learning curve. Recent updates include expanded CRM access for non-sales teams and AI-driven analytics and insights.

Features

AI/Machine Learning
For Sales Teams/Organizations
Lead Management
Meeting Management
Reporting/Analytics
Sales Activity Management
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Communication Management
Customer History
Engagement Tracking
Live Chat
Multi-Channel Communication
Customizable Fields
Customizable Forms
Customizable Templates
Feedback Management
Negative Feedback Management
Real-Time Notifications
Survey/Poll Management
Surveys & Feedback
Campaign Management
Loyalty Program

FAQ

The official website of Zoho CRM is https://www.zoho.com/crm/

Pricing

Starting at:

$14/per month

Free Trial Available

Reviews(0)

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